Terms of service
# Kerandy Hair Braiding & Beauty Supply — Terms of Service
**Last updated: July 11, 2026**
## 1. Agreement to These Terms
Welcome to Kerandy Hair Braiding & Beauty Supply ("Kerandy," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at kerandybeauty.com, your purchase of our products, and your use of our hair braiding and styling services (together, the "Services"). By accessing our website, placing an order, or booking an appointment, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
## 2. Eligibility
You must be at least the age of majority in your state of residence to make a purchase or book an appointment. If you are under that age, you may use our Services only with the involvement and consent of a parent or legal guardian, who agrees to be responsible for your activity.
## 3. Products
We sell hair extensions, hair care products, and beauty supply items. We do our best to display product colors, descriptions, and details accurately, but we do not guarantee that your device's display is accurate, and slight variations in color or texture may occur. All products are subject to availability, and we reserve the right to limit quantities or discontinue any product at any time.
## 4. Braiding & Styling Services
We provide hair braiding and styling services by appointment.
- **Results and suitability.** Styles are performed based on your hair type, length, and condition. Results may vary from person to person and from any reference images provided. We will advise you if a requested style is not suitable for your hair.
- **Your responsibilities.** You agree to arrive with your hair prepared as instructed when you book, to disclose any scalp conditions, sensitivities, allergies, or medical conditions that may affect your service, and to follow any aftercare guidance we provide.
- **Health and comfort.** Please tell your stylist right away if you experience any discomfort during your appointment. Braiding involves tension on the hair and scalp, and you are responsible for communicating your comfort level.
- **Timeliness.** Please arrive on time. Late arrivals may result in a shortened service, rescheduling, or forfeiture of your deposit as described in our Refund & Deposit Policy.
## 5. Appointments and Deposits
A deposit is required to book an appointment and is applied toward the cost of your service. **Deposits are non-refundable.** You may move a deposit to a new appointment only if you call us at least 24 hours before your scheduled time. Deposits and rescheduling are governed by our Refund & Deposit Policy, which is incorporated into these Terms by reference.
## 6. Pricing and Payment
All prices are listed in U.S. dollars (USD) and are subject to change without notice. You agree to pay the full amount due for any product ordered or service rendered, including any applicable taxes. We reserve the right to correct pricing errors, even after an order has been placed.
## 7. Orders
When you place an order, you are making an offer to purchase. We reserve the right to accept, decline, or cancel any order for any reason, including suspected fraud, pricing errors, or product unavailability. You are responsible for providing accurate order and contact information.
## 8. Returns and Refunds
Product sales are final, subject to the damaged, defective, or incorrect-item exception described in our Refund & Deposit Policy. Please review that policy, which forms part of these Terms.
## 9. Product Use and Health Disclaimer
Our products and services are not intended to diagnose, treat, or address any medical or dermatological condition. Hair and scalp products may cause reactions in some individuals. We recommend performing a patch test before using any new product and discontinuing use if irritation occurs. If you have a known allergy or sensitivity, consult a medical professional before use. You use all products and services at your own risk.
## 10. Intellectual Property
All content on kerandybeauty.com — including logos, text, graphics, images, and product descriptions — is the property of Kerandy or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or use our content without our written permission.
## 11. Acceptable Use
You agree not to use our website or Services for any unlawful purpose, to interfere with the operation of the site, to attempt unauthorized access to our systems, or to submit false or misleading information.
## 12. Third-Party Links
Our website may contain links to third-party websites or services that we do not control. We are not responsible for the content, policies, or practices of any third-party sites.
## 13. Disclaimer of Warranties
Our website, products, and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
## 14. Limitation of Liability
To the fullest extent permitted by law, Kerandy and its owners, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our website, products, or services. Our total liability for any claim relating to a product or service will not exceed the amount you paid for that product or service.
## 15. Indemnification
You agree to indemnify and hold harmless Kerandy and its owners, employees, and agents from any claims, damages, or expenses arising out of your violation of these Terms or your misuse of our products or services.
## 16. Governing Law
These Terms are governed by the laws of the State of Colorado, without regard to its conflict of law provisions. Any dispute arising under these Terms will be resolved in the courts located in Colorado.
## 17. Changes to These Terms
We may update these Terms from time to time. Changes take effect when posted on this page, and the "Last updated" date will reflect the most recent version. Your continued use of our Services after changes are posted means you accept the revised Terms.
## 18. Contact Us
If you have questions about these Terms, contact us at Kevint@kerandybeauty.com.